Purchase rules

1. General Provisions

1.1. These rules of the online store (hereinafter – the Rules) constitute a legally binding document between the Buyer and the Seller (hereinafter – the Seller), setting out the rights and obligations of both Parties.
1.2. The Seller reserves the right to change, amend, or supplement these Rules at any time. The Buyer will be informed about changes to the Rules on the online store’s website.

2. Conclusion of the Purchase-Sale Agreement

2.1. The purchase-sale agreement between the Buyer and the Seller is considered concluded when the Buyer, after reviewing these Rules, forms and submits an order for goods in the online store.

3. Rights of the Seller

3.1. In the event of important circumstances, the Seller may temporarily or completely suspend the operation of the online store without prior notice to the Buyer.
3.2. If the Buyer attempts to harm the operation, stability, or security of the online store, or violates their obligations, the Seller has the right, without prior notice, to restrict or suspend the Buyer’s access to the online store.

4. Obligations of the Seller

4.1. The Seller undertakes to provide access to the services of the online store, under the conditions specified in these Rules.
4.2. The Seller undertakes to deliver the goods purchased by the Buyer by the delivery method chosen by the Buyer, based on the conditions specified in these Rules.
4.3. If, due to unforeseen circumstances, the Seller cannot deliver the goods ordered in the online store, the Seller has the right to terminate the purchase-sale agreement after informing the Buyer. The Seller may offer a similar product. If the Buyer refuses, the Seller must refund the paid amount within 3 business days.
4.4. If the Buyer exercises the right provided in Clause 5.2 of the Rules, the Seller must refund the Buyer within 5 (five) business days from the date the returned goods are received.
4.5. The Seller may withhold the refund until the goods are returned to the Seller or until the Buyer provides proof that the goods have been shipped back to the Seller—whichever occurs first.

5. Rights of the Buyer

5.1. The Buyer has the right to purchase goods in the online store in accordance with these Rules.
5.2. The Buyer has the right to withdraw from the purchase-sale agreement concluded in the online store by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods.
5.3. The right specified in Clause 5.2 may only be exercised if the goods have not been damaged, their appearance has not changed, and they have not been used.

6. Obligations of the Buyer

6.1. The Buyer must pay for the purchased goods and accept them according to the procedure set out in these Rules.
6.2. If, at the time of delivery, the Buyer refuses to accept the goods without an important reason, the Buyer must cover the return shipping costs at the Seller’s request.
6.3. When the goods are delivered to the Buyer, the Buyer must inspect the condition of the shipment and the goods together with the Seller or the person delivering the shipment.
6.4. By using the online store, the Buyer confirms that they agree with these purchase-sale Rules and undertake to comply with them.

7. Prices of Goods

7.1. Prices of goods in the online store are indicated in euros. Prices include VAT. After confirming the order, a delivery fee may be added to the total amount if applicable.

8. Ordering and Payment

8.1. The Buyer selects goods in the online store, adds them to the shopping cart, and, after entering the required information (name, surname, address, phone number, and other necessary details), confirms that they have read these Rules and submits the order.
8.3. Payments can be made using electronic banking services of Swedbank, SEB, Luminor, or by Visa / MasterCard payment cards. Payments are made in euros. Payments are processed via the MakeCommerce.lt payment platform.

9. Delivery of Goods

9.1. When placing an order, the Buyer must provide an accurate delivery address.
9.2. The Buyer must accept the goods personally. If the Buyer cannot accept the goods personally but the goods are delivered to the address provided by the Buyer, the Buyer has no right to make claims regarding delivery to an incorrect recipient.
9.3. The Seller delivers goods according to the terms indicated in the product descriptions.
9.4. All product features are specified in the product descriptions. The Seller is not responsible for possible discrepancies in colors, shapes, or other parameters due to the Buyer’s monitor settings.
9.5. If the Buyer withdraws from the purchase-sale agreement, all payments, including delivery costs, are refunded to the Buyer.

10. Return of Goods

10.1. Quality goods may be returned within 14 days from the date of receipt. Defects of faulty goods are eliminated, and faulty goods are repaired or replaced in accordance with the provisions of the Civil Code of the Republic of Lithuania.

10.2. When returning goods, the following conditions must be met:
10.2.1. The product must be in its original, undamaged packaging (not applicable to faulty goods).
10.2.2. The product must be undamaged.
10.2.3. The product must be unused and retain its commercial appearance (tags, protective films, etc. must be intact). This does not apply to faulty goods.
10.2.4. The product’s set must be complete as received by the Buyer (not applicable to faulty goods).
10.2.5. The Seller may refuse to accept returned goods if these return conditions are not followed.
10.2.6. Goods must be returned in the manner specified by the Seller within 14 days from the day of receipt (except for faulty goods, which are returned within the statutory warranty period).

10.3. Returns and exchanges of quality goods are carried out in accordance with Article 6.22810(1) of the Civil Code.
10.4. Payments for goods accepted by the Buyer but later returned must be refunded to the Buyer’s account no later than within 5 days after the goods are returned to the Seller, unless the Parties agree otherwise.

11. Final Provisions

11.1. These Rules are drafted in accordance with the laws of the Republic of Lithuania.
11.2. These Rules and the relations between the Parties are governed and interpreted under the laws of the Republic of Lithuania.
11.3. All disputes arising from the implementation of these Rules shall be resolved through negotiation. If an agreement cannot be reached, disputes shall be resolved according to the laws of the Republic of Lithuania.
11.4. The Parties are released from the obligations under these Rules if they cannot be fulfilled due to unforeseen circumstances beyond the control of the Parties (force majeure).